ITP

The Institute of Telecommunications Professionals

7.0 Introduction to Support Systems

Operational support systems (OSS) are the systems that support communications service providers in delivering service to their customers. This Unit provides a short introduction to the field and to a number of related Units. This Unit gives a brief background to the field; introduces the most common industry models for OSS; discusses the key business drivers for OSS investment & introduces systems architecture IT for OSS.

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