Level 4 Unified Communications Troubleshooter

COMING SOON!

The primary responsibility of a Unified Communications Trouble Shooter is to provide customers (internal or external) with a specialist technical service to set them up on unified communications systems and to resolve problems when they arise.

This service can be delivered face-to-face, on the ‘phone or online. They are required to install equipment and software and handle incidents and requests for help, including providing fault diagnostic across a broad range of unified communications technologies in accordance with business service level agreements.

• Unified Communications Desk Engineer

• Unified Communications Field Engineer

• Data Field Engineer

• Voice Field Engineer

• Microsoft Support Field Engineer

• Microsoft Consultant

CompTIA certifications