Case Studies

To read the case studies, please click on the qualification.









Ray Adams ICTTech

Ray AdamsI started my career with Cable & Wireless Worldwide, where I was an Advanced Apprentice and then a telecom engineer – but now I live in sunny Australia, where I moved when I decided I wanted to see more of the world.

The ITP has been a great help, helping me to gain achievements that will help me build a career even as far away as Perth. Once I graduated, I applied for my ICTTech through the ITP. The process was really easy, and it gave me a globally recognised qualification to back up my apprenticeship.

Having the ICTTech shows future and current employers that you are trained to an ICT technician standard and are capable of a technician’s job. It’s recognized with all the major UK and international telecom companies, which gives you an advantage over people without it. With the current economic climate anything extra on your CV, even if it was just the ITP membership, will help towards your career progression.

The ICTTech is recognized by most Australian ICT companies and telecoms institutions. Having that and ITP membership has helped me see more of the world and gain a skills assessment in Australia for a long-term visa.

Being a member of the ITP also meant I was eligible to enter the Apprentice of the Year Awards in 2011 – which to my amazement I won. Being named as the ITP Apprentice of the Year is a great achievement to strive for, and if I can win it, anyone can! Having the award on my CV has made me stand out from the crowd, which has really improved my career prospects.

I would recommend the ITP to all apprentices – like everything you will only get out of it what you put in, but there are a lot of opportunities there, and a lot of ways to enhance your CV and your long-term career prospects.

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Sam Wainwright ICTTech

I went into telecoms by accident – but now I have letters after my name!

Sam WainwrightIf I’m honest I ended up in telecoms by accident – I was struggling to find the work and training I ideally wanted, so I applied for some apprenticeships. Luckily BT were the first to say yes, and the rest is history!

Following my graduation last year, I decided to apply for the ICTTech through the ITP.  I applied for it mainly because I wanted to be part of a professional engineering body. The application process was pretty simple as ours was streamlined, but there was always someone from the IET/ITP on hand if you didn’t understand anything. As far as I am concerned, being accredited with ICTTech shows employers that I don’t just have qualifications, I have the experience and attitude expected of an engineer by professional engineering bodies.

I recently attended the ITP’s Building a 3:0 World seminar, and at this event I received my ICTTech – which now means I can add those letters after my name, along with my BTEC in Telecommunications and my Level 3 NVQ.

I am working on a variety of projects for BT, and continue to learn as I go. But I am also working towards a BSc in Mathematics through the Open University, with the aim of gaining the title of IEng. 

I’d encourage anyone who graduates as an apprentice to go for their ICTTech – it’s easy, and it makes you stand out from the crowd when you are part of a professional engineering body.”

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Emmette Freeman ICTTech

Emmette FreemanI joined BT as an apprentice because I was excited by telecoms: broadband is in its infancy, and there are interesting times ahead as we see how revolutions like smart networks will affect us all. 

By the time I graduated, I had gained my BTEC Diploma in IT, my NVQ in Telecoms/IT, and a HNC in Business. I was delighted with the qualifications I had gained, and they allowed me to make a streamlined application to the ICTTech. I wanted to apply for the ICTTech as it is an industry-recognised achievement – I think it will stand me in good stead as I go through my career, and help me develop it in the way I wish. I feel that having the technical knowledge about telecoms gives me a real advantage when I am applying for other roles, a technical knowledge that is recognised officially.  I took up the ITP on its offer to support me through my fast-track application to gain my ICTTech. The ICTTech is a recognised industry achievement that shows everyone the level of your technical knowledge. The process was straightforward, and I now have letters after my name, which makes me very proud.

Following my graduation and gaining ICTTech, my journey moved into a different field. I moved from a technical role into the commercial side of the business, and now work as a buyer within BT Procurement, looking after Global Service contracts in the network area. Eventually I want to achieve my CIPS qualification, and progress into a senior management role.

Apprentices might not always think that a professional body like the ITP is for them – but it is. As well as helping me gain my ICTTech, I think the ITP offers apprentices all kinds of opportunities. You get to network, and meet people from all across the industry. You find out about different parts of the business, and learn about aspects of telecoms that you might never find out about otherwise.

The ITP works with the Engineering Council and apprentice teams to support apprentices through their ICTTech application process. It also organises a range of industry events, many of them of great interest to apprentices and people starting their career paths. I remain active within the ITP, enjoying the benefits that membership brings. I recently attended the Building a 3:0 World seminar and found it to be extremely informative and thought-provoking. I hope to attend many more events in the future. I think the ITP gives apprentices the opportunity to network, realise their potential and learn about other areas of the industry that they might not otherwise have. I would encourage other apprentices to apply for their ICTTech, and attend as many events as they can.

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Mick Hughes BA Hons EngTech MITP

Mick HughesMick has worked in telecoms for more than 30 years, in roles that included installer, fitter, engineer, and services planner – so there isn’t much about the industry he doesn’t know!

He has now found his niche as an Apprentice Development Coach for BT – but is still always looking for ways to develop both personally and professionally.

Just one way that he has done that is by going through the process of gaining his EngTech, which he now proudly uses after his name (along with his BA Hons and MITP).

Mick said: “I am always thirsty for knowledge and enjoy a challenge, which is why I have moved around a bit! For me, the chance to go for the EngTech represented the opportunity to be recognised professionally by my industry and by my peers worldwide.

“I also saw this as an opportunity to share my own knowledge and experience with others, and to keep  myself abreast of new ideas and current thinking through the use of networking and attending various presentations.”

Mick has no doubt that gaining his EngTech will be good for his future career. He says: “It is a respected professional qualification; an acknowledgement of my professional status, experience, and skills. It also offers many networking opportunities to share ideas and experience including ‘mentorship’.”

He says he found the whole application process straightforward, but adds that support was always available from the ITP team if he needed it or had any queries.

Mick would also, without hesitation, recommend that other people follow suit and gain their EngTech, or whichever professional registration is most appropriate.

He says: “Recognition of one’s passion is fantastic. It gave me the chance to join a family, a community of similar and yet diverse professionals, and to network and share ideas and current cutting edge thinking. I thank both my employer and the ITP for this great opportunity.”

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Sean Downey IEng – what it means

Sean DowneySean Downey has been working in telecoms for 32 years – abandoning his initial ambition to work as a sound engineer on Match of the Day!

He currently works within the Security Solutions market of BT Redcare, and as well as having a number of other qualifications, is also a registered Incorporated Engineer (IEng).

Sean first decided to apply for his registration when he was reading The Journal, and saw an article about the Professional Registrations that the ITP have made available through its work with the Engineering Council.

He says: “I am a great believer in continuous personal development and was looking for further professional development after finishing my BSc a few years ago. I made some investigations and found that the most suitable registration for me to aim for would be the IEng.  I felt that the IEng allowed me to demonstrate my technical and personal competence at the correct level for my abilities.  I was especially drawn to the fact that becoming an Incorporated Engineer means that I am committing myself to high professional standards and on-going personal development.”

Sean sees gaining his IEng as a ‘major milestone’ in his career.  He says: “I am looking forward to reaping the benefits of obtaining my IEng; hopefully these will include career progression and increased earning potential.”

Sean would encourage others to give IEng registration a go, and also praised the way the process ran.  He says: “I found the support mechanism set up by the ITP to be really useful. I was allocated an excellent Professional Registration Advisor, and I’d encourage anyone who is thinking about it to give it a go.”

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Dave Davis CEng – what it means

Dave DavisDave Davis – the ITP’s Mentor of the Year 2012 and also 2013 – started his career in the Armed Forces, as an apprentice in the Royal Signals. Since then, he has worked extensively in telecoms, and is currently working as a Senior Systems Engineer at iDirect. Along the way, he has also collected an impressive array of professional, academic and vocational qualifications – including his Chartered Engineer professional registration (CEng).

He says: “I thought CEng would be an excellent benchmark to aim for as a professional engineer. Since deciding to go for it, I have learned more about the kudos that CEng registration carries, but more importantly, the values and responsibilities, which match my own ethos and professional approach.

“The benefits are many and varied; support, mentoring, excellent resources and publications, networking and above all, instant credibility, as it is nationally and internationally acknowledged. It's recognised by my peers, colleagues, customers and suppliers as the hallmark of a professional engineer.  Having said that, it also means I have responsibilities to act in a certain way and always be looking for opportunities to develop others and promote engineering and professional standards.”

While the benefits of achieving his CEng are vast, Dave admits the process of getting there wasn’t always easy.  He says: “I started off registering as an Engineering Technician, which was the right professional registration level for my qualifications at that point.  I then studied with the Open University to gain an accredited BSc (Hons) degree.  This qualification coupled with my engineering and management experience allowed me to successfully progress to Incorporated Engineer (IEng).  After a further 9 years I felt I had progressed and was encouraged by colleagues holding Chartered Engineer status to apply for CEng myself.

“As far as the CEng application process goes, it was relatively simple, but as you'd expect very rigorous.  I was well advised and supported all the way through.  I submitted my CV and qualifications to a Professional Registration Advisor who told me I stood a good chance of succeeding if I applied, so I bit the bullet and went for it.  I had to complete a detailed and lengthy application form and identify three appropriate referees.

“CEng requires an accredited Masters degree, or appropriate further learning to Masters level.  I had completed several courses which were part of the Master of Engineering  (MEng) studies, but I didn't have an MEng, so when my application was assessed, I was asked to provide an additional evidence statement to prove I had the correct level of learning and experience. 

It was only during the application process, that I really began to understand the difference between IEng and CEng.   An IEng applies existing and emerging technology and provides management.   A CEng optimises the application of existing and emerging technology and provides leadership.  It's a subtle, but important difference.”

Once Dave had submitted his evidence, he was called for interview, which involved a brief presentation and a detailed Q&A session. He says: “I was surprised at the depth of some of the questions; my interviewers had obviously been selected to have the skillset and technical background to be able to ask probing questions and would very quickly find out if I was blagging or not!” 

Dave adds: “If you want to maintain your competence, work as a professional and actively promote engineering, professional registration is a tool to help you do so. It makes you stand out from the crowd and says a lot about who you are and what you believe in.”

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